Hold Your Horses Trucker Hat

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. All 14-day returns can be issued either the full store credit or be refunded to your original payment along with a 10% restocking fee. Customers are responsible for shipping labels to return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. 

Please note that returns will need to be sent to the following address: 141 Caroline Court Gay, GA 30218

You can always contact us for any return question at 85downsouth@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as jewelry, hats, hair accessories or handbags & wallets. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 85downsouth@gmail.com.